Pengaruh Trust Terhadap Berbagi Pengetahuan Melalui Mediasi Komitmen Organisasi pada Dosen Perguruan Tinggi

Ery Faisal Badar(1*), Ali Nina Liche Seniati(2),

(1) Program Magister Sains Fakultas Psikologi Universitas Indonesia
(2) Program Magister Sains Fakultas Psikologi Universitas Indonesia
(*) Corresponding Author
DOI: https://doi.org/10.23917/indigenous.v1i1.4459

Abstract

Berbagi pengetahuan merupakan hal dasar dalam sebuah organisasi baik orgnasasi bisnis maupun pendidikan seperti pada Perguruan Tinggi. Perguruan tinggi adalah organisasi pendidikan dimana knowledge (pengetahuan) banyak diciptakan dan digunakan secara terus menerus dan berkesinambungan. Berbagi pengetahuan tidak hanya dosen kepada mahasiswa tetapi juga kepada sesama kolega. Penelitian ini bertujuan untuk mengetahui persepsi dosen dalam berbagi pengetahuan. Dosen sebagai salah satu sumber daya Perguruan Tinggi, memilik dua jenis pengetahuan yaitu explicit knowledge (data maupun dokumen) dan juga tacit knowledge (pengetahuan yang bersifat subjektif serta berbasis pengalaman). Dua jenis pengetahuan ini merupakan aset penting dalam organisasi yang harus dikomunikasikan antar individu ataupun organisasi. Hal ini dimaksud agar proses berbagi pengetahuan (knowledge sharing) berjalan baik untuk mendukung berbagai keputusan.  Penciptaan knowledge dalam sebuah organisasi tercapai melalui pemahaman terhadap hubungan proses mengubah tacit knowledge yang ada menjadi pengetahuan yang mudah dikomunikasikan dan mudah didokumentasikan, serta melalui desain proses sosial dengan mengalihkan tacit knowledge ke dalam explicit knowledge untuk menciptakan sebuah knowledge baru.Kegiatan berbagi pengetahuan di dalam sebuah organisasi pendidikan seperti Perguruan Tinggi dipengaruhi oleh beberapa hal seperti trust dan komitmen organisasi. Trust dan komitmen organisasi mempengaruhi sejauh mana dosen akan berbagi pengetahuan sesama koleganya. Semakin tinggi trust antara dosen danrekan kerja serta komitmen organisasi dalam sebuah organisasi pendidikan, maka akan terdapat kecenderungan yangsangat besar bagi mereka untuk melakukan berbagi pengetahuan. Penelitian ini didasari oleh teori Hoff dan Weenan (2004) untuk berbagi pengetahuan, McAllister (1995) untuk trust, dan Meyer dan Allen (1997) untuk komitmen organisasi.

Kata kunci : berbagi pengetahuan, komitmen organisasi, trust

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