ANALISIS KEPUASAN PELANGGAN DENGAN PENDEKATAN FUZZY SERVICE QUALITY DALAM UPAYA PENINGKATAN KUALITAS PELAYANAN
(1) Jurusan Teknik Industri Universitas Muhammadiyah Surakarta
(2) Jurusan Teknik Industri Universitas Muhammadiyah Surakarta
(3) Jurusan Teknik Industri Universitas Muhammadiyah Surakarta
(*) Corresponding Author
DOI: https://doi.org/10.23917/jiti.v4i3.1563
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