Bauran Marketing Jasa Pendidikan Sekolah Dasar Muhammadiyah

S, Sutama(1*), Sri Walji Hasthanti(2)

(1) 
(2) 
(*) Corresponding Author

Abstract

This study aims to describe the marketing mix of educational services at Muhammadiyah Plus Elementary School in Salatiga City which consists of products,
prices, locations, promotions, human resources, physical evidence, and the learning
process. This research was conducted using qualitative methods. Data is obtained
from the results of interviews directly to the speakers, environmental observations
that support research, study documentation. This study uses a flow analysis model.
Marketing education services are promotional activities regarding products, prices,
locations, physical evidence / school infrastructure, and the process of school
activities carried out by people / human resources.

Keywords

marketing; education services; marketing mix

Full Text:

PDF

References

Ali, Faizan., Zhou, Yuan., Hussain, Kashif., Nair, Pradeep Kumar., dan Ragavan, N.A. 2014. Does HigherEducation Service Quality Effect Student Satisfaction, Image and Loyalty? A Study of International Students in Malaysian Public Universities. Emerald Quality Assurance in Eduction. Vol. 24 No. 1. DOI 10.1108/QAE-02-2014-0008.

www.emeraldinsight.com/0968-4883.htm.

Alipour, Mehrdad; Aghamohammadi, Ali; Ahmadi, Reza and Hoseini, and Seyyed Hadi. (2012). A New Educational Marketing Mix: The 6Ps for Private School Marketing in Iran. Research Journal of Applied Scienc, Engineering and Technology 4 (21): 43144319, 2012. ISSN:2040-7467.

Alma, Buchari.(2005). Marketing Stratejik Jasa Pendidikan. Bandung: Alfabeta.

Anwar, Dedik Fatkul.(2014). “Strategi Pemasaran Jasa Pendidikan Dalam Meningkatkan Peminat Layanan Pendidikan di Madrasah Muallimin Muhammadiyah Yogyakarta”. Tesis gelar Magister Ilmu Agama Islam. Program Studi Pendidikan Islam UIN Sunan Kalijaga. http://digilib.uin-suka.ac.id/15112/2/1220411215_bab-i_iv-atau-v_daftar-pustaka.pdf

Bennett, Rebekah Russell., Metthew Wood., dan Jo Previte.(2013). Fresh Ideas: Services Thinking for Social Marketing. Journal of Social Science. Vol. 3 No. 3. Pp. 223-238. DOI 10.1108/JSOCM-02-2013-0017

Cherkunova, N.G.(2016) The Formation of Marketing Strategy of the Higher Educational Institutions to Increase their Efficiency. International Journal of Economics and Financial Issues. Vol. 6 (S2) 37-42. ISSN: 2146-4138.

El-Bassiouny, N .(2015). Where is Islamic Marketing Heading? A Commentary on Jafari and Sandikci’c (2015) Islamic Consumers, Market and Marketing. Journal of Business Research. Vol 11/No. 1.

https://www.sciencedirect.com/science/article/pii/S0148296315002131

Garoufallou, Emanuel., Rania Siatri, Gerogia Zafeiriou, dan Ekaterini Balampanidou. (2013). The Use of Marketing Concepts in Library Services: a Literature Review. Library Review. Vol. 62 No. 4/5, pp. 312-334. DOI 10.1108/LR-06-2012-0061

Handayani, Asih. (2017). Analisis Bauran Pemasaran Terhadap Keputusan Mahasiswa Memilih Program Studi (Studi di Fakultas Ekonomi Universitas Bojonegoro). Tesis Gelar Magister Administrasi Pendidikan. UMS. Tidak dipublikasikan.

Hermawan, Dadang. (2016). A Study on STIKOM Bali’s Student Satisfaction Level in Service Education. International Refereed Research Journal. Vol. VII/No. 2. DOI URL:http://dx.doi.org/10.18843/rwjasc/v7i2/11

Hung, Chih Lung.(2012). Internal Marketing, Teacher Job Satisfaction and Effectiveness of Central Taiwan Primary School. Social Behavior and Personality Journal. Vol. 40 (9)/ pg. 1435-1450. DOI:https://doi.org/10.2224/sbp.2012.40.9.1435

Iqbal, Samer. (2016). Insight of School Head About Marketing Education Services Through Digital Media. Journal of Education and Educational Development. Vol. 3 (1). pp 5273.

DOI:http://dx.doi.org/10.22555/joeed.v3i1.711

Ivanenko, N.A., Khairove, IV., Fajzrakhmanova, A.L., Khalilova, T.V., Kharisova, G.M., Lisizina, T.B., &, Fanusovna, Svetlana.(2015). Competitiveness of Professional Education: Purposes, Tasks and Factors of Its Participation in the International Educational Services Market. Asian Social Science. Vol. 11 (1).pp 369-374. (Online Published: December 2, 2014 doi:10.5539/ass.v11n1p369

URL: http://dx.doi.org/10.5539/ass.v11n1p369)

Munhurrun, Prabha R.(2013). Service quality measurement for secondary school setting. Quality Asurance in Education. Vol. 21. No.4. DOI: 10.1108/QAE-05-2011-0025.

Ngaripin.(2011). Model Strategi Pemasaran Pendidikan SMK Plus As-Salafiyah Krangkeng Indramayu Jawa Barat. Tesis. Yogyakarta: Program Pascasarjana UIN Sunan Kalijaga.

Oplatka, Izhar.(2007). The Principal’s Role in Marketing the School: Subjective Interpretations and Personal Influences. Planning and Changing. Vol. 38. No. 3&4.pp 208-221. https:// files.eric.ed.gov/fulltext/EJ785722.pdf

Sferle, Sorin., Gardan, DA., Gudei, Simona C., and Geangu, LP. (2012). Implementation of Marketing Principles – A Necessity in Primary School Education. Contemporary Reading in Law and Social Justice: Woodside. Vol 4.2. pp.764-773. Tersedia pada: https://www.ceeol.com/search/article-detail?id=25218

Sugiyono, (2012), Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, dan

R&D, Bandung: Alfabeta.

Sultan, Parves., Wong Ho. (2010). Performance-Based Service Quality Model: an Empirical Study on Japanese Universities. Quality Assurance in Education. Vol. 18 No. 2. Pp 126 – 143. DOI 10.1108/09684881011035349.

Sumardjoko, Bambang. (2015). Diktat Perkuliahan Metodologi Penelitian Kualitatif. Universitas Muhammadiyah Surakarta.

Suss, Gavin. ( 2013). The Next Revolution Will Be In Education: A New Marketing Approach for Schools. Keter Group: Journal of International Eduction Research, Inovtivation Center, Vo. 12/No. 1. DOI https://doi.org/10.19030/jier.v9i1.7499

Sutama. (2016). Metode Penelitian Pendidikan Kuantitatif, Kualitatif, PTK, R&D. Kartasura: Fairuz Media.

Triaji, Harmoko.(2017). Pengelolaan Pemasaran Pendidikan Berbasis Teknologi Informatika di SMP Islam Al Azhar 21 Sukoharjo. Tesis gelar Magister Administrasi Pendidikan. UMS. Tidak dipublikasikan.

Wijaya, David. (2012). Pemasaran Jasa Pendidikan. Jakarta: Salemba Empat.

Article Metrics

Abstract view(s): 327 time(s)
PDF: 2257 time(s)

Refbacks

  • There are currently no refbacks.