Designing User Experience Mobility Assistant Application for the Physically-Disabled Using the Wheel Method

Azman Fatahillah, Auzi Asfarian



This research was conducted to design a mobility assistant application for persons with physical disability using The Wheel method. This application can assist mobile activities for people with disability. The application called Kuygo was made in four stages: analysis, design, prototype, and evaluation. Analysis of user needs is carried out at Loka Bina Karya (LBK) Bogor through observation and interviews. The interaction design requirements are generated in the form of requirements statements and inventory tasks with three main tasks, namely mobility preparation, mobility comfort, and providing a review of a location. Afterwards, discussions were held in the form of design thinking and ideation sessions, with people who care about people with disabilities and the Senyum Difabel community, which produced sketches, storyboards, and wireframes. Furthermore, the design implementation is carried out by making a prototype of medium-fidelity and the results are tested using cognitive walkthrough techniques. Of the four questions that must be answered with cognitive walkthrough techniques, the average success rate of all the tasks tested is 94.62%. Based on these results, no major usability errors were found in the prototype medium-fidelity and the Kuygo application can be further developed.


mobility assistant; disability; mobility; physically disabled

Full Text:



Karyana A, Widiawati S. 2013. Pendidikan Anak Berkebutuhan Khusus Tuna Daksa. Jakarta (ID): PT Luxima Metro Media.

Murdiyanti D. 2012. Aksesibilitas sarana prasarana transportasi yang ramah bagi penyandang disabilitas (TransJakarta) [skripsi]. Depok (ID): Universitas Indonesia.

[KEMENKES] Kementrian Kesehatan, Republik Indonesia. 2014. Situasi penyandang disabilitas. Bul Jendela Data dan Info Kesehatan. 2:1-57.

Nuansa AW. 2014. Kesetaraan hak pilih untuk penyandang disabilitas [internet]. [diunduh 2018 Des 19]. Tersedia pada:

Davis BW, Nattrass K, O’Brien S, Patronek G, MacCollin M. 2004. Assistance dog placement in the pediatric population: benefits, risks, and recommendations for future application. Anthrozoös. 17(2):130-145.

Cowan RE, Fregly BJ, Boninger ML, Chan L, Rodgers MM, Reinkensmeyer DJ. 2012. Recent trends in assistive technology for mobility. NeuroEngineering and Rehabilitation. 9(20):1-8.

Hartson R, Pyla PS. 2012. The UX Book Process and Guidelines for Ensuring a Quality User Experience. Waltham (US): Morgan Kaufmann.

Engelberg D, Seffah A. 2002. A Framework for rapid mid-fidelity prototyping of web sites. IFIP World Computer Congress. 13:203-215.

Polson PG, Lewis C, Rieman J, Wharton C. 1992. Cognitive walkthroughs: a method for theory-based evaluation of user interfaces. International Journal of Man-Machine Studies. 36(5):741-773.

Mano A, Campos JC. 2006. Cognitive walkthroughs in the evaluation of user interfaces for children. Di dalam: Chambel T, Nunes NJ, Romão T, Campos JC, editor. Conferência Nacional Em Interacção Pessoa-Máquina ; 2006 Okt 16-18; Braga, Portugal. Porto (PT): Grupo Portugues de Computacao Grafica. hlm 195-198.

Article Metrics

Abstract view(s): 229 time(s)
PDF: 141 time(s)


  • There are currently no refbacks.