Email this article Willingness to Pay Pelayanan Konseling Apoteker di Apotek di Kecamatan Polokarto Tahun 2016
Mariska Sri Harlianti(1*), Tri Murti Andayani(2), Diah Ayu Puspandari(3)(1) Universitas Muhammadiyah Surakarta
(2) Fakultas Farmasi Universitas Gadjah Mada Yogyakarta
(3) Fakultas Kedokteran Universitas Gadjah Mada Yogyakarta
(*) Corresponding Author
Abstract
Counseling is one part of the clinical pharmacy service at the pharmacy that is the responsibility of the pharmacist to achieve therapeutic goal. Community needs for counseling have increased so that the active participation of pharmacists is needed through the provision of professional services. This research needs to be done to find out the amount of counseling services by pharmacists who are willing to be paid by patients with a WTP (Willingness to Pay) value parameter. In addition, the value of WTP can also describe the indirect benefits felt by the community towards counseling services by pharmacists at the pharmacy. This research is a descriptive observational research through a survey. The study was conducted at the pharmacy in the Polokarto sub-district of Sukoharjo regency in January – February 2016 with pharmacy visitor respondents who received counseling services by pharmacists. A total of 82 patients participated in this study. The amount of WTP is determined based on the average WTP value chosen by the patients with the payment card method. The result showed that the average WTP value of pharmacist counseling services at pharmacies in Sukoharjo regency was Rp. 15,892.
Keywords
Full Text:
PDFReferences
Abdullah, N.A., Andrajati, R., Supardi, S., 2010. Pengetahuan, Sikap dan Kebutuhan Pengunjung Apotek terhadap Informasi Obat di Kota Depok. Buletin Penelitian Sistem Kesehatan. 13, 344 – 352.
Dewi, R., 2005. Analisis Kemauan Membayar Pasien (WTP) dihubungkan dengan Karakteristik Kemampuan Membayar (ATP) dan Persepsi Pasien terhadap Mutu dan Manfaat Pelayanan di Puskesmas Sukmajaya Depok, Tesis, Fakultas Kesehatan Masyarakat Universitas Indonesia, Jakarta.
Freeman, P.R., Jones, M., Blumenschein, K., 2014. It’s Not Just the Money : Why Consumers Do Not Purchase Pharmacist Provide Services. Pharmacology and Pharmacy. 570 – 576. doi:10.4236/pp.2014.56067
Grigorov, E.E., Naseva, E.K., Lebanova, H.V., Getov, I.N., 2012. Testing Willingness to Pay for Blood Pressure Measurement in Community Pharmacy. African Journal of Pharmacy and Pharmacology. 6, 1005 – 1010. doi:10.5897/AJPP12.047
Handayani, E., Gondodiputro, S., Saefullah, A., 2013. Faktor-Faktor yang Mempengaruhi Kemauan Masyarakat Membayar Iuran Jaminan Kesehatan di Kabupaten Hulu Sungai Selatan.
Hartini, Y.S., Sulasmono, Sukmajati, M., Kurniawan, A., 2010. Pelaksanaan Standar Pelayanan Kefarmasian di Apotek di Sleman dan Yogyakarta, http://www.ikatanapotekerindonesia.net/news/pharma-update/pelaksanaan-standar-pelayanan-kefarmasian-di-apotek-di-sleman-dan-yogyakarta
Hendriyanto, 2009. Faktor-Faktor yang Mempengaruhi Kemauan Membayar Pasien Instalasi Rawat Jalan RSD Ciawi Kabupaten Bogor Tahun 2009, Tesis, Fakultas Kesehatan Masyarakat Universitas Indonesia, Jakarta.
Herman, M.J., Susyanty, A.L., 2012. An Analysis of Pharmacy Services by Pharmacist in Community Pharmacy. Buletin Penelitian Sistem Kesehatan. 15, 271 – 281.
Juliasih, I.G.A., Hardy, P.D.K., 2013. Analisis Kemampuan dan Kemauan Membayar Pasien Rawat inap di Rumah Sakit Umum Daerah Karangasem Tahun 2013. Community Health (Bristol) I, 151 – 161.
Mashuda, A., 2011. Pedoman Cara Pelayanan Kefarmasian yang Baik (CPFB). Kementrian Kesehatan Republik Indonesia, Jakarta.
Mushunje, I.T., 2012. Willingness to Pay for Pharmacist-Provided Services Directed Towards Reducing Risks of Medication-Related Problems, Thesis, Nelson Mandela Metropolitan University, Port Elizabeth South Africa.
Terrie, Y.C., 2008. 10 Behaviours of Effective Counselors, http://www.pharmacytimes.com/publications/issue/2008/2008-05/2008-05-8527
Article Metrics
Abstract view(s): 729 time(s)PDF: 745 time(s)
Refbacks
- There are currently no refbacks.
