PENGARUH PENERAPAN PERAN TOTAL QUALITY MANAGEMENT TERHADAP KUALITAS SUMBERDAYA MANUSIA (Studi Kasus pada PT. BFI Finance Tbk. )

Edwin Zusrony(1*)

(1) Mahasiswa Program Pascasarjana Magister Manajemen Universitas Muhammadiyah Surakarta
(*) Corresponding Author

Abstract

This study aimed to determine the role of TQM in influencing the quality of HR
employees of PT. BFI Finance Tbk. Solo Branch. The population in this study were all employees,
while the total study sample of 40 people and using the technique of saturated samples. In this
study using multiple linear regression method. Based on the results of studies using multiple
regression analysis linieer known that the variable role of employee and organizational aspects
have a significant influence on the variable quality of human resources. While the dominant
variable in the study is the role of the employee variable, it can be seen from the magnitude of the
beta coefficient greater than the other independent variables.

Keywords

total quality management, quality of human resources.

Full Text:

PDF
DOI: 10.23917/benefit.v17i1.1371

Article Metrics

Abstract view(s): 459 time(s)
PDF: 2474 time(s)

Refbacks

  • There are currently no refbacks.