Vol. 6, No. 2, Desember 2007

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Vol. 6, No. 2, Desember 2007

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ANALISIS ATRIBUT LAYANAN RUMAH SAKIT DENGAN MODEL KANO UNTUK PENENTUAN SKALA PRIORITAS PERBAIKAN LAYANAN

Indah Pratiwi Jurusan Teknik Industri Universitas Muhammadiyah Surakarta, Indonesia,

Munajat Tri Nugroho Jurusan Teknik Industri Universitas Muhammadiyah Surakarta, Indonesia,

Siti Khotimah Jurusan Teknik Industri Universitas Muhammadiyah Surakarta, Indonesia

10.23917/jiti.v6i2.1640

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Jurnal Ilmiah Teknik Industri; Print ISSN: 1412-6869 \| Online ISSN (e-ISSN): 2460-4038 This work is licensed under a Creative Commons Attribution 4.0 International License.

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