Perspektif Komunikasi Bermediasi Komputer dalam Aplikasi Hellotalk

Nisrina Khairani Imanina(1), Palupi Palupi(2*)

(1) 
(2) Universitas Muhammadiyah Surakarta
(*) Corresponding Author

Abstract

Di era yang serba digital ini, pembelajar bahasa asing membutuhkan akses yang cepat dan bisa menjangkau berbagai materi untuk menguasai suatu bahasa secara fleksibel. Salah satu aplikasi yang memfasilitasi pembelajar bahasa asing melalui gawai adalah HelloTalk. HelloTalk adalah aplikasi belajar bahasa yang memberikan akses pada penggunanya untuk berkomunikasi langsung dengan penutur asli dan ahli bahasa dari berbagai negara. Dengan fitur aplikasi yang dikemas seperti SNS (Social Networking Service) : chatting, voice call, video call, dll, pengguna dapat berlatih bahasa yang ingin dipelajari dengan partner belajar di HelloTalk. Penelitian ini dilakukan dengan tujuan untuk memahami bagaimana perspektif CMC dalam komunikasi antarpengguna aplikasi HelloTalk. Metode yang digunakan dalam penelitian ini adalah deskriptif kualitatif menggunakan data yang diambil dari wawancara semi-terstuktur dengan 8 informan yang merupakan 4 pasangan partner belajar di HelloTalk. Hasil penelitian menunjukkan bahwa perspektif CMC yang terjadi dalam komunikasi antarpengguna di HelloTalk adalah : (1) impersonal, diidentifikasi dari komunikasi asinkron, feedback yang tertunda dan terpecahnya fokus. (2) interpersonal, diidentifikasi dari lamanya durasi waktu interaksi, adanya kesempatan untuk berinteraksi di masa depan, motivasi untuk berteman, dan penggunaan emotikon. (3) hyperpersonal, diidentifikasi dari manajemen presentasi diri di HelloTalk.

Kata kunci: perspektif komunikasi bermediasi komputer, aplikasi pembelajaran bahasa, impersonal, interpersonal, hyperpersonal

In this digital era, foreign language learners need fast access to various materials to master a language flexibly. One application that facilitates foreign language learners through devices is HelloTalk. HelloTalk is a language learning app that gives access to communicate directly with native speakers and linguists from different countries. With packaged application features such as SNS (Social Networking Service): chat, voice call, and video call, among others, users can practice the language they want to learn with learning partners on HelloTalk. This research aims to understand the CMC's perspective on communication between users of the HelloTalk application. The method used in this study was qualitative descriptive, using data taken from semi-structured interviews with eight informants who were four pairs of learning partners on HelloTalk. The results showed that the CMC perspective that develops in communication between users in HelloTalk is: (1) impersonal, identified from asynchronous communication, delayed feedback, and split focus. (2) interpersonal, identified by the length of interaction time, the opportunity to interact in the future, the motivation to make friends, and the use of emoticons. (3) hyperpersonal, identified from self-presentation management on HelloTalk.

Keywords: perspectives on computer-mediated communication, language learning application, impersonal, interpersonal, hyperpersonal

References

Aladsani, H. (2021). University Students’ Use and Perceptions of Telegram to Promote Effective Educational Interactions: A Qualitative Study. Article in International Journal of Emerging Technologies in Learning (IJET). https://doi.org/10.3991/ijet.v16i09.19281

Antheunis, M. L., Schouten, A. P., Walther, J. B., Antheunis, M. L., Schouten, A. P., & Walther, J. B. (2019). The hyperpersonal effect in online dating : effects of text-based CMC vs . videoconferencing before meeting face-to-face. Media Psychology, 0(00), 1–20. https://doi.org/10.1080/15213269.2019.1648217

Arroyo, D. C., & Yilmaz, Y. (2018). An Open for Replication Study: The Role of Feedback Timing in Synchronous Computer-Mediated Communication. Language Learning, 68(4), 942–972. https://doi.org/10.1111/LANG.12300

Benselin, J. C., & Ragsdell, G. (2015). Information overload : The differences that age makes. https://doi.org/10.1177/0961000614566341

Brady, A. K., & Pradhan, D. (2020). Learning without Borders: Asynchronous and Distance Learning in the Age of COVID-19 and beyond. ATS Scholar, 1(3), 233–242. https://doi.org/10.34197/ATS-SCHOLAR.2020-0046PS/SUPPL_FILE/DISCLOSURES.PDF

Candrasari, Y. (2020). Mediated Interpersonal Communication: A New Way of Social Interaction in the Digital Age. 423(Imc 2019), 537–548. https://doi.org/10.2991/assehr.k.200325.041

Dehghanian, A., & Azizi, M. (2011). English Language Acquisition and Intercultural Learningin Computer Mediated Communication. International Journal of Information and Education Technology, 309–314. https://doi.org/10.7763/IJIET.2011.V1.50

Dyer, T., Aroz, J., & Larson, E. (2018). PROXIMITY IN THE ONLINE CLASSROOM : ENGAGEMENT , RELATIONSHIPS , AND. 7, 108–118.

Kochaksaraie, M. N., & Makiabadi, H. (2018). Second language learners’ phonological awareness and perception of foreign accentedness and comprehensibility by native and non-native English speaking. Jtls.Shirazu.Ac.Ir, 36(4), 103–140. https://doi.org/10.22099/jtls.2018.29899.2538

Lai, G. (2019). From online strangers to offline friends : a qualitative study of video game players in Hong Kong. https://doi.org/10.1177/0163443719853505

Lin, C. Y., Chou, E. Y., & Huang, H. C. (2020). They support, so we talk: the effects of other users on self-disclosure on social networking sites. Information Technology and People, 34(3), 1039–1064. https://doi.org/10.1108/ITP-10-2018-0463/FULL/XML

Mahdi, H. S. (2014). The Impact of Computer-Mediated Communication Environments on Foreign Language Learning: A Review of the Literature. World Journal of English Language, 4(1). Retrieved from https://www.academia.edu/20139518/The_Impact_of_Computer_Mediated_Communication_Environments_on_Foreign_Language_Learning_A_Review_of_the_Literature

Manago, A. M., Brown, G., Lawley, K. A., & Anderson, G. (2020). Adolescents’ daily face-to-face and computer-mediated communication: Associations with autonomy and closeness to parents and friends. Developmental Psychology, 56(1), 153–164. https://doi.org/10.1037/DEV0000851

Miles, M. B., & Huberman, A. M. (1992). Analisis data kualitatif : buku sumber tentang metode metode baru / Matthew B. Miles, A. Michael Huberman ; penerjemah, Tjetjep Rohendi ; pendamping, Mulyarto. In Qualitative data analysis. Retrieved from https://opac.perpusnas.go.id/DetailOpac.aspx?id=298242

Moleong. (2018). Metodologi penelitian kualitatif / penulis, Prof. DR. Lexy J. Moleong, M.A. | OPAC Perpustakaan Nasional RI. Retrieved September 1, 2022, from Online Public Acces Catalog website: https://opac.perpusnas.go.id/DetailOpac.aspx?id=1133305

Mulyana, D., & Solatun. (2008). Metode Penelitian Komunikasi : Contoh-Contoh Penelitian Kualitatif Dengan Pendekatan Praktis. Metode Penelitian Komunikasi : Contoh-Contoh Penelitian Kualitatif Dengan Pendekatan Praktis, 27–31.

Nahwiyyah, R., & Dewi, E. N. (2020). Fungsi emoticon sebagai bahasa nonverbal dalam komunikasi digital. 5(September), 31–44.

Nugroho, B. S., Nafasya, F. D., Nurshanya, N., & Awaliyah, S. H. (2021). THE IMPLEMENTATION OF HELLOTALK APPLICATION IN TEACHING VOCABULARY TO YOUNG LEARNERS. International Conference on Education of Suryakancana (IConnects Proceedings), 0(0). https://doi.org/10.35194/CP.V0I0.1360

Nurrahmah, A., Rismaningsih, F., Hernaeny, U., Wahyudin, Yati, F., Lusiani, … Others. (2021). Pengantar Statistika 1. Media Sains Indonesia. Retrieved from https://books.google.co.id/books?id=Vm1XEAAAQBAJ

Palupi, P., & Febrianti, L. A. (2021). TEXT-BASED CMC ON THESIS SUPERVISION THROUGH WHATSAPP IN PANDEMIC ERA. ETTISAL : Journal of Communication, 6(2), 289. https://doi.org/10.21111/ejoc.v6i2.6862

Rivera, A. V. (2017, August 24). Hellotalk. CALICO Journal, Vol. 34, pp. 384–392. Equinox Publishing Ltd. https://doi.org/10.1558/cj.32432

Rizal, M. N., Gumi, D., & Rizal, L. (2021). HUBUNGAN ANTARA INTIMATE FRIENDSHIP DENGAN SELF DISCLOSURE PADA MAHASISWA PENGGUNA WHATSAPP. Proyeksi: Jurnal Psikologi, 16(1), 15–24. Retrieved from https://jurnal.unissula.ac.id/index.php/proyeksi/article/view/11011

Septiani. (2019). SELF DISCLOSURE DALAM KOMUNIKASI INTERPERSONAL: KESETIAAN, CINTA, DAN KASIH SAYANG. 2(6), 117–123.

Song, Y. A., Lee, S. Y., & Kim, Y. (2019). Does mindset matter for using social networking sites?: understanding motivations for and uses of Instagram with growth versus fixed mindset. Https://Doi.Org/10.1080/02650487.2019.1637614, 38(6), 886–904. https://doi.org/10.1080/02650487.2019.1637614

Sugiyono. (2006). Metode Penelitian Kuantitatif, Kualitatif Dan R&D. In Metode Penelitian Kuantitatif, Kualitatif Dan R&D. In Koleksi Buku UPT Perpustakaan Universitas Negeri Malang. Retrieved from https://opac.perpusnas.go.id/DetailOpac.aspx?id=911046

Taufan, G. T., & Wicaksono, J. A. (2022). Students’ Prespectives of HelloTalk Application: A Case Study. Journal of Language, Communication, and Tourism, 1(1), 1–11. https://doi.org/10.25047/JLCT.V1I1.3548

Thurlow, C. (2003). Generation Txt ? The sociolinguistics of young people ’ s text-messaging. Discourse Analysis Online, 1–31. Retrieved from https://www.researchgate.net/publication/259258527_Generation_Txt_The_sociolinguistics_of_young_people’s_text-messaging

Thurlow, C., Lengel, L. B., & Tomic, A. (2007). Computer Mediated Communication : Social Interaction and The Internet. Sage Publications.

Tidwell, L. C., & Walther, J. B. (2002). Computer-Mediated Communication Effects on Disclosure, Impressions, and Interpersonal Evaluations. 28(3), 317–348.

Walther, J. B. (1996). Computer-mediated communication: Impersonal, interpersonal, and hyperpersonal interaction. Communication Research, 23(1), 3–43. https://doi.org/10.1177/009365096023001001

WALTHER, J. B., & BURGOON, J. K. (1992). Relational Communication in Computer‐Mediated Interaction. Human Communication Research, 19(1), 50–88. https://doi.org/10.1111/j.1468-2958.1992.tb00295.x

Walther, J. B., & Whitty, M. T. (2021). Language, Psychology, and New New Media: The Hyperpersonal Model of Mediated Communication at Twenty-Five Years. Journal of Language and Social Psychology, 40(1), 120–135. https://doi.org/10.1177/0261927X20967703

Wengraf, T. (2001). Qualitative research interviewing: Biographic Narrative and Semi-Structured Methods. SAGE Publication, 14(1), 2–16. Retrieved from doi: http://dx.doi.org/10.4135/9781849209717.n1 Print

Wood, A. F., & Smith, M. J. (2004). Online communication: Linking technology, identity, and culture. In Online Communication: Linking Technology, Identity, & Culture. Taylor and Francis Inc. https://doi.org/10.4324/9781410611321

Yavich, R., Davidovitch, N., & Frenkel, Z. (2019). Social Media and Loneliness - Forever connected? Higher Education Studies, 9(2), p10. https://doi.org/10.5539/HES.V9N2P10

DOI: 10.23917/komuniti.v15i2.22624

Article Metrics

Abstract view(s): 304 time(s)
PDF (Bahasa Indonesia): 185 time(s)

Refbacks

  • There are currently no refbacks.