MEMBANGUN SISTEM PELAYANAN KEPERAWATAN: SEBUAH WACANA (BUILDING A BETTER DELIVERY SYSTEM)

Supratman Supratman

DOI: https://doi.org/10.2397/bik.v2i1.3761

Abstract

Relatively little technical talent or material resources have been devoted to improving or optimizing the
operations or measuring the quality and productivity of the overall health care system. One need only note
that: (1) many patient in Indonesia die and also suffer injuries each year as a result of broken health care
processes and system failures; (2) little more than half of patients receive known “best practice” treatments
for their illnesses and less than half of physician practices use recommended processes for care.
Engineering tools and technologies that could help the health system overcome these crises and deliver care
that is safe, effective, patient centered, timely, efficient, and equitable (SEPTEE). Systems engineering tools
that have transformed the quality and productivity performance of other large-scale complex systems (e.g.,
telecommunications, transportation, and manufacturing systems) could also be used to improve health care
delivery. Engineering applications with the potential to improve health care delivery in the short, medium, and
long terms; and also to rapid improvements in the performance of the health care delivery system.

Keywords

nursing

Full Text:

PDF

References

Donovan L. 1986. External incentives, information technology, and organized processes to improve health

care quality for patients with chronic diseases. Journal of the American Medical Association

(4): 434–441.

Feistritzer, N.R., and B.R. Keck. 2000. Perioperative supply chain management. Seminars for Nurse

Managers 8(3): 151–157.

Fone, D., S. Hollinghurst, M. Temple, A. Round, N. Lester, A. Weightman, R. Roberts, E. Coyle, G. Bevan,

and S. Palmer. 2003. Systematic review of the use and value of computer simulation modelling in

population health and health care delivery. Journal of Public Health Medicine 25(4): 325–335

IOM. 2001. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, D.C.:

National Academy Press.

IOM. 2003. Keeping Patients Safe: Transforming the Work Environment of Nurses. Washington, D.C.:

National Academies Press.

McMahon. 1999. The quality of health care delivered to adults in the United States. New England Journal of

Medicine 348(26): 2635–2645.

Suardana. 2002. Studi komparasi metode fungsional dan tim-fungsional di Rumah Sakit Daerah Sanglah

Denpasar Bali, Tesis tidak diterbitkan, FIK UI Jakarta

Article Metrics

Abstract view(s): 115 time(s)
PDF: 1064 time(s)

Refbacks

  • There are currently no refbacks.