Job Satisfaction as a Mediator of Justice towards Organizational Citizenship Behavior

Alfato Yusnar Kharismasyah, Bima Cinintya Pratama, Fatmah Bagis

DOI: https://doi.org/10.23917/benefit.v2i2.5228

Abstract

Time goes rapidly and competition is getting tougher. It demands employees to give high performance in order to exceed work standard determined by the company. work system innovation in banking companies provide stimuli for employees both from basic employees to management level to always be active in and have advantages in understanding the job desk. Extra ordinary behavior, which is usually called. Organizational Citizenship Behavior, is expected to change mindset where employees do not only master one ability, but several abilities or skills beyond their job description. Therefore, the purpose of this study is to analyze the influence of Distributive and Procedural Justice on OCB through Job satisfaction. This research is descriptive and verivicative analysis. Descriptive research was conducted to obtain a description of Distributive Justice, Procedural Justice, Job satisfaction, and OCB. While verivicative research is done to know the relationship between variables through the calculation - statistical calculation. The method used is survey method. While the sampling technique is Saturated / Census Samples with 65 respondents. Data analysis in this study using the analysis of PLS (Partial Least Square) and found that the Distributive Justice, Procedural Justice has a significant influence on Job Satisfaction that impact on OCB. There are several researchers who have researched OCB from a human resource point of view. Contribution of this research is to help managers to formulate strategies and policy implementation related to the proper management of Human Resources And create new Human Resources with all the best ability to play an extra role in doing the job.

Keywords

Job Satisfaction, Justice, OCB

Full Text:

PDF

References

Alexander, S. and Ruderman, M. 1987. The Role of Procedural and Distribiutive Justice in Organizational Behavior. Social Justice Research. Vol 1, No. 2, pp. 177-198.

Baker, L.T. 2006. Promoting Ethical Behavior and Organizational Citizenship Behaviors: The Influence of Corporate Ethical Values Available at Journal of Business Research. Vol 59, pp. 849–857.

Bienstock, C.C., DeMoranville, C.W., dan Smith, R.K. 2003. Organizational Citizenship Behavior and Service Quality. Journal of Services Marketing, Vol 17 No. 4, pp. 357- 378

Diefendorff, J. M., Brown, D. J., Kamin, A. M., & Lord, R. G. (2002). Examining The Roles of Job Involvement and Work Centrality in Predicting Organizational Citizenship Behaviors and Job Performance. Journal of Organizational Behavior, Vol. 23, pp. 93-108.

Ghozali, Imam. 2006. Structural Equation Modeling Alternative Method with Partial Least Square (PLS). Badan Penerbit Universitas Diponegoro: Semarang.

Kreitner, Robert dan Kinicki, Angelo. 2003. Organisational Behaviour book one. Translation by Suandy. Jakarta: Salemba Empat.

Locke, A. E. 1976. The Nature and Causes of Job Satisfaction. Handbook of Industrial and Organizational Psychology. M. Dunnette. Chicago, Rand McNally : 1297-1350.

Matheson, M. dan Ivancevich, J. 1987. Controlling Work Sress. Effective human Resource and Management Strategies. San Fransisco. Jossey-Bass.

Organ, D. W. 1997. Organizational Citizenship Behavior: It’s Construct Clean-up Time. Human Performance, 10, 85–97.

Organ, D. W. 1988. Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.

Organ, D. W. 1998. Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.

Organ D.W., Ryan K.K. 1995. A Meta-analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior. Pers Psychol. Vol. 48, pp. 775–802.

Singarimbun, M. dan Soffian Effendi. 1995. Survey Research Method. Revised Edition Second Printing. Jakarta: LP3ES.

Sugiyono. 2003. Business Research Methods. Bandung: Alfabeta.

Pareke, F. Js., Bachri, S., & Astuti, S. D. (2003). Kepuasan kerja sebagai variabel pemediasi pengaruh persepsi keadilan organisasional terhadap keinginan berpindah. Jurnal Bisnis dan Ekonomi. Vol. 10, No. 2, pp. 148-161

Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. 1997. Organizational Citizenship Behavior and The Quantity and Quality of Work Group Performance. Journal of Applied Psychology. Vol.82. pp. 262–270.

Robbins, S.P. 2006. Organisational Behaviour Completed Edition. Jakarta: PT INDEKS GRAMEDIA Group.

Tremblay, M., B. Sire & D. Balkin. 2000. The Role of Organizational Justice in Pay and Employee Benefit Satisfaction, and its Effects on Work Attitudes. Group and Organization Management. Vol. 25, No. 3, pp. 269‑290.

Umar, Husein. 2000. Human Resource Organization. Jakarta: Gramedia Pustaka Utama.

Refbacks

  • There are currently no refbacks.