ANALISIS BEBERAPA FAKTOR YANG MEMPENGARUHI KINERJA PERUSAHAAN (STUDI KASUS PADA PDAM KOTA SEMARANG)

Bambang Nolo Kresno(1*), Purbayu Budi Santosa(2), Agung Riyardi(3)

(1) Fakultas Ekonomi Universitas Diponegoro Semarang
(2) Fakultas Ekonomi Universitas Diponegoro Semarang
(3) Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta
(*) Corresponding Author

Abstract

The PDAM (municipal waterworks) of Semarang city has a long history in giving services to
its customers. However, we still have to pay attention to its work performance. This research is
conducted to reveal any factors that affecting the performance of the company so that it can comply
the working standard determined by the Regulation of Internal Affair Minister No. 47, 1999.
The population of the research is the workers of Semarang PDAM with 162 people on structural
and functional jobs as the sample.
The result of the data analysis shows that the research models fit well and the entire research
hypothesis can be proven.

Keywords

information system, technology orientation, inovation culture, service, leadership
DOI: 10.23917/benefit.v9i1.1206

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