Behaviour of Community Pharmacy Service Provider towards Self Medication Services: Study in Two Cities in West Java
Mohammad Roseno(1*), Widyastiwi Widyastiwi(2), Sarah Alifia(3), Melly Shafira Rahmadhani(4)(1) Jurusan Farmasi, Poltekkes Kemenkes Bandung, Jl. Prof. Eyckman No. 24, Bandung, Indonesia
(2) Jurusan Farmasi, Poltekkes Kemenkes Bandung, Jl. Prof. Eyckman No. 24, Bandung, Indonesia
(3) Jurusan Farmasi, Poltekkes Kemenkes Bandung, Jl. Prof. Eyckman No. 24, Bandung, Indonesia
(4) Jurusan Farmasi, Poltekkes Kemenkes Bandung, Jl. Prof. Eyckman No. 24, Bandung, Indonesia
(*) Corresponding Author
Abstract
Self-medication behavior is currently increasing in Indonesia. Community pharmacy service provider have an important role as the main source of information and recommendations for the community in self-medication. To be able to provide good self-medication services, good knowledge, attitudes, and practices are needed from pharmacists. This study was aimed to measure the knowledge, attitudes, and practices of pharmacists in providing self-medication services. The study was conducted with a cross-sectional design in pharmacies in Bandung City and Cianjur Regency in the period March-April 2021. A valid and reliable questionnaire was administered to 141 respondents who worked in pharmacies that were selected randomly, to measure the knowledge, attitudes, and practices related to self-medication. The inclusion criteria were community pharmacy service provider who worked permanently and were willing to fill out questionnaires. Exclusion criteria were intern worker and incomplete questionnaires. Results showed that community pharmacy service provider in Bandung City and Cianjur Regency had an average knowledge of 65.04% (moderate), attitudes 78.40% (good), and practice 85.59% (very positive) towards self-medication services. In self-medication behavior, knowledge of community pharmacy service provider was influenced by type of position (p<0.05), self-medication attitude was influenced by type of pharmacies (p<0.05), and self-medication service practice was influenced by location (p<0.05). This study concludes that community pharmacy service provider in Bandung City and Cianjur Regency have a moderate knowledge, and good attitudes and very positive practices in self-medication services.
Keywords
Full Text:
PDFReferences
Alanazi A., Alfadl A. and Hussain A. 2016. Pharmaceutical care in the community pharmacies of Saudi Arabia: Present status and possibilities for improvement. Saudi Journal of Medicine and Medical Sciences, 4 (1), 9–14.
Alhomoud F., Aljamea Z., Almahasnah R., Alkhalifah K., Basalelah L. and Kais F. 2017. Self-medication and self-prescription with antibiotics in the Middle East — do they really happen? A systematic review of the prevalence , possible reasons , and outcomes. International Journal of Infectious Diseases, 57, 3–12. http://dx.doi.org/10.1016/j.ijid.2017.01.014.
Alhomoud F.K., Kunbus A., Ameer A. and Alhomoud F. 2016. Quality Assessment of community pharmacy services provided in the United Arab Emirates: Patient experience and satisfaction. Journal of Applied Pharmaceutical Science, 6 (3), 17–23.
Arifin H.S. 2020. Pekarangan Kampung untuk Konservasi Agro-Biodiversitas dalam Mendukung Penganekaragaman dan Ketahanan Pangan di Indonesia, Dalam Andarwulan, N., ed. Peningkatan Produksi, Manfaat, dan Sustainability Biodiversitas Tanaman Indonesia. PT. Penerbit IPB Press, Bogor, pp. 275–290.
Arikunto. 2010. Prosedur Penelitian Suatu Pendekatan Praktik. Rineka Cipta, Jakarta.
Badan Pusat Statistik. 2021. Persentase Penduduk yang Mengobati Sendiri Selama Sebulan Terakhir (Persen). Jakarta. Terdapat di: https://www.bps.go.id/indicator/30/1974/1/persentase-penduduk-yang-mengobati-sendiri-selama-sebulan-terakhir.html.
Brata C., Fisher C., Marjadi B., Schneider C.R. and Clifford R.M. 2016. Factors influencing the current practice of self-medication consultations in Eastern Indonesian community pharmacies : a qualitative study. BMC Health Services Research, 1–10. http://dx.doi.org/10.1186/s12913-016-1425-3.
Candradewi S.F. and Kristina S.A. 2017. Gambaran pelaksanaan swamedikasi dan pendapat konsumen apotek mengenai konseling obat tanpa resep di wilayah Bantul. Pharmaciana, 7 (1), 41.
Dnyanesh L., Vaidehi L., Gerard K. and Gerhard F. 2017. A Systematic Review of the Literature to Assess Self-Medication Practices. Annals of Medical and Health Sciences Research, (7), 1–14.
Frøkjær B., Bolvig T., Griese N., Herborg H. and Rossing C. 2012. Prevalence of drug-related problems in self-medication in Danish community pharmacies. INNOVATIONS in pharmacy, 3 (4), 1–10.
Ghazal R.M., Hassan N.A.G., Al Ahdab O.G. and Saliem I.I. 2014. Barriers to the implementation of Pharmaceutical Care into the UAE community pharmacies. IOSR Journal of Pharmacy (IOSRPHR), 04 (05), 68–74.
Gül İ., Helvacıoğlu E.T. and Saraçlı S. 2023. Service quality, outpatient satisfaction and loyalty in community pharmacies in Turkey: A structural equation modeling approach. Exploratory Research in Clinical and Social Pharmacy, 12 (October)
Halila G.C., Junior E.H., Otuki M.F. and Correr C.J. 2015. The practice of OTC counseling by community pharmacists in Parana, Brazil. Pharmacy Practice, 13 (4)
Jatayu A., Rustiadi E. and Pribadi D.O. 2020. A quantitative approach to characterizing the changes and managing urban form for sustaining the suburb of a mega-urban region: The case of north Cianjur. Sustainability (Switzerland), 12 (19), 1–21.
Kerler F., Ziegler I., Schmid C. and Bacher A. 2013. Factors Affecting Rational Drug Use (RDU) compliance and wastage. Turk J.Pharm. Sci, 10 (1), 151–156.
Merks P., Kaźmierczak J., Olszewska A.E. and Koltowska-Häggström M. 2014. Comparison of factors influencing patient choice of community pharmacy in Poland and in the UK, and identification of components of pharmaceutical care. Patient Preference and Adherence, 8, 715–726.
Ocan M., Obuku E.A., Bwanga F., Akena D., Richard S., Ogwal-Okeng J. and Obua C. 2015. Household antimicrobial self-medication: A systematic review and meta-analysis of the burden, risk factors and outcomes in developing countries. BMC Public Health, 15 (1), 1–11.
Oscanoa T.J., Lizaraso F. and Carvajal A. 2017. Hospital admissions due to adverse drug reactions in the elderly. A meta-analysis. European Journal of Clinical Pharmacology, 73 (6), 759–770.
Panda A., Pradhan S., Mohapatra G. and Mohapatra J. 2016. Drug-related problems associated with self-medication and medication guided by prescription : A pharmacy-based survey. Indian Journal of Pharmacology, 48 (5), 515–521.
Permenkes RI No.3 Tahun 2021. 2021. Perubahan Penggolongan, Pembatasan, dan Kategori Obat. Indonesia.
Petkovic S., Maletic I., Djuric S., Dragutinovic N. and Olivera M. 2019. Evaluation Of Nasal Decongestants By Literature Review. Experimental and Applied Biomedical Research Journal, 1–7.
Rutter P. 2015. Role of community pharmacists in patients. Integrated Pharmacy Research and Practice, 57. Terdapat di: http://www.dovepress.com/role-of-community-pharmacists-in-patients39-self-care-and-self-medicat-peer-reviewed-article-IPRP.
Sam A.T., Jothy T.H. a/p and Parasuraman S. 2015. Assessment of Pharmaceutical Care Services Provided by a Community Pharmacy in Kedah, Malaysia. Pharmacology, Toxicology and Biomedical Reports, 1 (2), 73–80.
Selvaraj K., Ganesh K. and Ramalingam A. 2014. Prevalence of self-medication practices and its associated factors in Urban Puducherry, India. Perspectives in Clinical Research, 5 (1), 32.
Setiaman S. 2020. Merancang Kuesioner untuk Penelitian. March 2020., Jakarta.
Shehnaz S.I., Agarwal A.K. and Khan N. 2014. A systematic review of self-medication practices among adolescents. Journal of Adolescent Health, 55 (4), 467–483. Terdapat di: http://dx.doi.org/10.1016/j.jadohealth.2014.07.001.
Sinulingga B.O. 2020. Self-Medication Behavior. Journal of Nursing and Midwifery, 2 (2), 238–241.
Veiga P., Cavaco A.M., Lapão L.V. and Guerreiro M.P. 2021. Self-medication consultations in community pharmacy: An exploratory study on teams’ performance, client-reported outcomes and satisfaction. Pharmacy Practice, 19 (1), 1–8.
Wöhrl S. 2018. NSAID hypersensitivity – recommendations for diagnostic work up and patient management. Allergo Journal International, 27 (4), 114–121.
Article Metrics
Abstract view(s): 185 time(s)PDF: 272 time(s)
Refbacks
- There are currently no refbacks.