Simplicity, Price, Quality of Service and Safety Towards The Decision to Purchase Products Through Shopee.id Application
Nursiam Nursiam(1*), Anastasia Auti Merry Yanissa(2), Kurnia Rina Ariani(3)(1) Department of Accounting, Faculty of Economics and Business, Universitas Muhammadiyah Surakarta
(2) Department of Accounting, Faculty of Economics and Business, Universitas Muhammadiyah Surakarta
(3) Department of Accounting, Faculty of Economics and Business, Universitas Muhammadiyah Surakarta
(*) Corresponding Author
Abstract
This study aims to determine the effect of convenience, price, service quality and safety on product purchasing decisions through the shopee.id application. The method used in this study is a quantitative method. Respondents in this study were accounting students for the 2016 class of the Faculty of Economics and Business, University of Muhammadiyah Surakarta, where sampling used the incidental sampling method, with a total sample of 81 respondents. Data analysis techniques used multiple linear regression models. The results of this study indicate that ease, price, and quality of service affect the product purchase decision through the Shopee.id application with each sig value of 0,033; 0,000; and 0,000. Meanwhile, security has no effect on product purchasing decisions through the shopee.id application with a sig value of 0,087.
Keywords : ease, price, quality of service, security, decision on purchasing product.
Full Text:
PDFReferences
Alhasanah, Jihan Ulya, Kertahani dan Riyadu. 2014. “Pengaruh Kegunaan, Kualitas Informasi DanKualitas Interaksi Layanan Web E-Commerce Terhadap Keputusan Pembelian Online (Survei pada Konsumen www.getscoop.com)”. Jurnal Administrasi Bisnis (JAB). Vol. 15 No. 2 Oktober 2014.
Armstrong, Gary dan Philip Kotler. 2004. Dasar- Dasar Pemasaran. Edisi Kesembilan. Jakarta: PT Indeks.
Badan Pusat Statistik. “Ekonomi Indonesia Triwulan IV-2017 Tumbuh 5,19 Persen”, diakses pada 18 Januari 2019 Pukul 16.52.
Cho, Yoon C, KDI School of Public and Management. 2015. “Exploring Factors That Affect Usefulness, Ease of Use, Trust, and Purchase Intention in The Online Environment”. International Journal of Management dan information System. Vol. 19 No. 1 2015.
Fathudin, Firman Zaki. 2015. Analisis Pengaruh Kualitas Produk, Harga, dan Tempat Terhadap Keputusan Pembelian. 2015. Hal. 1-10.
Hidayah, Rachmatia Resti. 2018. Pengaruh Kepercayaan, Kemudahan, dan Keamanan Terhadap Keputusan Pembelian pada Situs e-Marketplace. Naskah Publikasi. Universitas Muhammadiyah Surakarta.
Indriyani, Furi. 2018.“Analisis Pengaruh Kualitas Website, Kepercayaan, Promosi dan Harga Terhadap Kepuasan Pelanggan Toko Pedia”. Jurnal Riset Manajemen Vol. 5, No. 1 2019. Hal 56-68.
Ramdhani, Neila. 2011. “Penyusunan Alat Pengukur Berbasis Theory of Planned Behaviour”. Buletin Psikologi Fakultas Psikologi Universitas Gadjah Mada. Vol. 19 No. 2 2011. Hal. 55-69.
Liputan6. “Sri Mulyani Malu Tax Ratio RI rendah”, https://www.google.com/amp/3611841/sri-mulyani-malu-tax-ratio-ri-rendah?espv=1, diakses pada 17 Januari 2019 Pukul 17.45.
Kotler, Philip dan Gary Amstrong. 2001. Prinsip-prinsip Pemasaran. Alih Bahasa Imam Nurmawan, Erlangga, Jakarta.
Kotler, Philip & Kevin Lane Keller, 2007. Manajemen Pemasaran, Analisis Perencanaan, Implementasi dan Pengendalian. Terjemahan Ancella A. Hermawan. Edisi Kedelapan, Jilid I. Salemba Empat, Jakarta.
Lubis, Desy Iriana Dewi dan Rahmat Hidayat. 2017. Pengaruh Citra Merek dan Harga Terhadap Keputusan Pembelian pada Sekolah Tinggi Ilmu Manajemen Sukma Medan. Jurnal Ilman. Vol. 5 No. 1, Februari 2017. Hal. 15-24.
Setyarko, Yugi., 2016. “ANALISIS PERSEPSI HARGA, PROMOSI, KUALITAS LAYANAN, DAN KEMUDAHAN PENGGUNAAN TERHADAP KEPUTUSAN PEMBELIAN PRODUK SECARA ONLINE”. Jurnal Ekonomika dan Manajemen, Vol. 5 No. 2 Oktober 2016. ISSN: 2252-6226.
Sudjatmika, Fransiska Vania., 2017. “PengaruhHarga, UlasanProduk, Kemudahan, Dan Keamanan Terhadap Keputusan Pembelian Secara Online Di Tokopedia.Com”. Jurnal AGORA Vol. 5, No. 1 2017.
Sulistyawati, Dian Tri. 2019. “Pengaruh Harga, Kualitas Informasi, dan Keamanan Terhadap Keputusan Pembelian Produk Melalui E-Commerce”. Naskah Publikasi, Seminar Nasional & Call For Paper. ISSN : 2685-1474
Article Metrics
Abstract view(s): 2699 time(s)PDF: 3900 time(s)
Refbacks
- There are currently no refbacks.